Agenda

• 10 Minutes Check in
  • [ ] Assign note taker:
  • [ ] Assign timekeeper:
• 5 Minutes per Party: All parties should be prepared to present all information they want to put forward before the open discussion
• 20 Minutes: Mediated open discussion
• 15 Minutes: Debrief / Conclusion / Drafting a Resolution Agreement
  • Note the things you appreciate about the other party
  • Note the things you would advise they work on
  • Suggest date for follow up meeting
• 10 Minutes: Check out

Rules of Engagement

• Avoid accusatory "You" statements but rather use "I" statements e.g. avoid, "You always", "You never" and rather use "I feel ___ about your actions" etc
• If you feel triggered and need a moment - request for 30 secs, pause and reconvene - note down what triggered your for our debrief section.
• When in doubt, ask clarification questions before responding.
• Do not interrupt someone when they have their chance to speak.
• Be thoughtful, engaged and constructive when communicating.
• Listen to understand, not to respond - (sooooo cliche god, but super important :)
• Design creative solutions - it takes time, but you are on the right path by agreeing to dialogue.
• Pause before responding to criticism - remember the value of getting honest feedback.

Notes